How to Become a Lottery Retailer in Ontario

By Ben Hamill - October 19 2015

How to Become a Lottery Retailer

Many grocery stores, gas stations, card rooms, convenience stores, bowling alleys, shopping mall kiosks, drug stores, bars and other retailers add lottery products to their itinerary of available products. There are many benefits to acting as a lottery retailer. People are drawn into the store through the availability of lottery products, which increases overall sales. Additionally, the lottery retailer receives a percentage of wins which is always a welcome addition to the cash register receipts.

So how do you go about becoming a retailer for lottery products in Ontario?

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Sellers sell lottery products, including tickets for the national Lotto 6/49, Scratch ‘n Win, The Plus, Sport Select, Super 7, Pick 3, Extra, Ontario 649 and Special Event ticket lotteries on behalf of the Ontario Lottery and Gaming Corporation (OLG). Applicants wishing to sell lottery products on behalf of the OLG must obtain a valid OLG Retailer Contract.

In order to sell lottery products to the public on behalf of the Ontario Lottery and Gaming Corporation (including both OLG, and/or Break Open Tickets) you must

  • be a registered vendor with the Alcohol and Gaming Commission of Ontario.
  • have a valid OLG Retailer Contract in place.
  • commit to compliance with the Registrar’s Standards for Goods and Services — Lottery Retailer Manager of the 1992 Gaming Control Act. These include the stipulations that lottery retailer managers comply with all OLG Policies and Procedures; institute measures that ensure that the retailer, retailer managers and employees comply with the OLG's Policies and Procedures;. ensure that employees are aware of and comply with OLG Policies and Procedures; ensure that lottery tickets are sold to and redeemed by individuals who are eligible to purchase and redeem lottery tickets; provide customers with accurate information about the tickets, options for redeeming winning tickets, prizes and results; establish and comply with OLG compliance measures.

If you wish to apply for a lottery seller’s license, you will be asked to complete the retailer’s application forms and submit them and all other required documentation to the OLG. You can find that application form here.


As a lottery retailer for the OLG you will be asked to comply with the rules of the OLG lottery. You cannot sell lottery tickets to anyone that you believe might fall under the following categories:

  • Intoxicated
  • minors (under the age of 18)
  • officers, directors or partners of the seller, retailer employees, staff of a trade union which represents employees of the retailer
  • employees of gaming equipment repairmen or suppliers
  • AGCO Board members or employees.

Registration Fees

There are no fees required in order to be registered as a Seller.

How Players Win

Prizes from ticket lotteries are awarded in one of three ways.

  1. The prize is based on randomly selected numbers which correspond to the ticket lottery game. This type of lottery applies to all on-line lottery tickets other than the sports draft ticket lotteries. Prizes are determined through established prizes for obtaining a certain winning combination or result on the purchase ticket, or by the number of lottery tickets sold (pari-mutuel). These ticket lotteries involve on-line games such as the Lotto 6/49, the Super 7, the Plus, the Pick 3, the Ontario 649 and the Extra (Plus and Extra are "spiel games — on-line lottery games which are attached to games such as Super 7 and 6/49 and are not sold on their own).
  2. Prizes are determined immediately after the purchase and playing of a winning ticket. So, for instance, in a Scratch'n Win ticket, as soon as the player scratches off the covering that hides the hidden numbers, he will know whether or not he’s won the Scratch ‘n Win game.
  3. Prizes are determined on the selection that the player makes in a sports lottery. Win amounts depend on the outcome of a sports match, amount wagered and the number of correctly chosen outcomes. OLG sets the odds for these matches.

Break Open Tickets

In addition to the national and provincial lottery and game products, OLG retailers can sell Break Open Tickets. These tickets, also known as “Pull Tabs” or Nevada Tickets™ are lottery tickets whose sale supports various charities. The rectangular-shaped cardboard tickets resemble slot machines and can often be found on the counters of bingo halls, convenience stores, legions, and other Ontario venues. The tickets have perforated cover window tabs. Once the tab is removed the symbols that are hidden below are revealed. Matching symbols indicate a win.

Break Open tickets help to fund a wide variety of non-profits. In Ontario, the Alcohol and Gaming Commission of Ontario regulates and oversees the licensed lottery events (raffles, bingo and the sale of break open tickets) that are conducted by religious and charitable organizations. The profits from the sale of these tickets are then used to fund the charitable purpose associated with the organization that created the specific Break Open Ticket campaign.

Break Open Ticket proceeds include funds for projects such as

  • Supporting new parenting with a baby born with special needs
  • Adding support to an educational institution that’s promoting diversity, respect and acceptance through classroom projects
  • Working to eliminate taunting and bullying in an educational facility
  • Supporting scholarships for camping activities to promote a child’s
    • creating supportive communities for special needs adults
    • training educators and health care professionals regarding mental and emotional health issues

In order to sell break open tickets on behalf of a licensed charitable or religious organization, you must be registered with the AGCO. Licenses to sell Break Open tickets are granted by the Registrar of Alcohol and Gaming. Break Open tickets are sold to benefit eligible charitable or religious organizations where

  • The licensed organization has a provincial mandate and can sell the tickets from one location in each municipality across the province.
  • The sale is conducted in an unorganized territory
  • The sale is conducted on Federal land such as Canadian Forces Bases
  • The sale is conducted at a Fair or Exhibition.
  • The sale is conducted in conjunction with another licensed lottery event

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