Wynn’s New Encore Sued Over Irregularities

By Ben Hamill - July 19 2019

Wynn’s New Encore Sued Over Irregularities

One would automatically suppose that controversial casino operator and entertainment giant Wynn Resorts will tread lightly following the recent scare that very nearly incited the Massachusetts Gaming Authority to renege on a decision to grant a licence to Wynn to operate in the state. But if the facts cited in a pending class action lawsuit are on the money, then this is certainly not the case.

Wynn Resorts recently opened doors in Boston and its new Encore Boston Harbor casino managed to generate  $16.7 million in revenue income during its first week of trade alone. But according to the details of the lawsuit, all isn’t as it should be, and certainly not as above board as what the operator would have the state’s regulator and its loyal player-base believe.

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There’s More Than One Issue

The issue taken with Boston’s newest casino operator appears to be two-fold. First up is the issue of the casino’s apparent unwillingness to refund anything smaller than a dollar to players. This may seem insignificant at first, but when considering the revenue passing through the venue’s doors every week, holding back a little bit of money here and a little bit of money there eventually adds up to a small fortune; a small fortune essentially brazenly stolen from players in an attempt to further boost the house.

The casino floor is home to at least 3,100 slot machines. Whenever a player requests a cash-out of credits, the casino allegedly only authorises a refund down to the last full dollar. Anything smaller than a dollar is “retained”. This alleged refusal to refund to players every last cent of the money due to them is by the looks of it the main driver behind the Middlesex Superior Court class action lawsuit.

Wynn Refutes All Allegations

The second reason behind the expressed unhappiness with the operator revolves around a version of Blackjack that deviates from the traditional rules. The casino offers 6-to-5 Blackjack instead of the traditional 3-to-2 Blackjack. To anyone not overly familiar with how odds are calculated and to what extent casinos benefit from even the slightest deviations, this may appear to be a situation of “either/or”.

But it is everything but that because the effect of mixing up the odds to 6-to-5 is that instead of a hand of 21 paying out $75 on a $50 bet, it now only pays out $60 on a $50 bet. Massachusetts state law governing casinos and games of chance is very particular about the games as well as the odds permitted to be offered by the state’s licensed casinos. According to the lawsuit, the Encore isn’t permitted to offer 6-to-5 Blackjack and is doing so unlawfully.

The operator has responded to the allegations as contained in the court documents and claims that 6-to-5 Blackjack is perfectly in line with state regulations. Wynn Resorts also alleges that the local gambling regulator has given the go-ahead with regards to how it manages its slots and credit refunds.

The plaintiffs are not only seeking relief in the way of putting a stop to what they consider to be unlawful conduct on the part of the operator, but the claim also includes a request for triple damages to be paid to the affected parties as well as all legal costs and disbursements to be borne by Wynn Resorts.

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